Privacy policy

This Privacy Policy describes how Griplifters (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from griplifters.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal or regulatory obligations, enforce our Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly from You
Information that you submit to us through our Services may include:

  • Basic contact details: including your name, address, phone number, email.
  • Order information: including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information: including your username, password, security questions.
  • Shopping information: including the items you view, put in your cart or add to your wishlist.
  • Customer support information: including the information you choose to include in communications with us.

Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address and other information regarding your interaction with the Services.

Targeted Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes sharing information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners (such as Meta/Facebook). We use advanced tracking technologies, including the Meta Pixel and Conversions API, to help us understand how our customers use the Site and to advertise our products securely.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

Vendors or other third parties who perform services on our behalf: (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

Business and Marketing Partners: including Shopify and Meta, to provide services and advertise to you.

With your consent: We may disclose your personal information where we have your consent to do so.

Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@griplifters.com or contact us at:

Griplifters
11646 Belverdere Vista Lane, Apt 101
North Chesterfield, VA 23235
United States